“The fragrance always remains in the hand that gives the rose.” – Heda Bejar

Wednesday, May 15, 2013

Can, Must, Should

Just want to capture this thought before I lose it:

When dealing with customers and "unusual" situations in business, you must make a decision about what to do.

  • You can do what you "must" do, based on contracts, agreements, legalities
  • You can do what you "can" do, which may be the best you can do
  • You can do what you "should" do, based on what feels right and what you would want if you were the customer
Tags:  thoughts,  business
Posted under: The Business World • by Rick on 05/15/2013 at 09:48 AM
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